Knowledge Management Competences for Research Managers in European Higher Education

A Mixed-Methods Study and Alignment with RM Comp

Authors

DOI:

https://doi.org/10.18552/28vj5550

Keywords:

Knowledge management, Research management, Competence frameworks, Higher education, RM Comp

Abstract

What is new?

As higher education institutions (HEIs) operate in increasingly project-based and complex research environments, the ability to coordinate, share, and mobilise knowledge has become critical for research management (RM). Yet the knowledge management (KM) competences underpinning this work remain under-conceptualised and largely unexplored. This paper addresses this gap by empirically examining KM competences in research management and their representation within the European Competence Framework for Research Managers (RM Comp).

What was the approach?

This exploratory sequential mixed-methods study combined a qualitative analysis of three KM competence frameworks with a survey of 119 research managers from HEIs across Europe. KM competences identified in the qualitative phase were translated into survey items and quantitatively assessed for their perceived importance in practice. The integrated findings were subsequently compared with the European Competence Framework for Research Managers (RM Comp) to examine competence representation and areas of alignment and of limited representation.

What is the academic impact?

The findings demonstrate that knowledge management competences are highly relevant to RM practice, with learning, facilitation, and knowledge coordination emerging as particularly important dimensions. Although many of these competences are reflected within RM Comp, they are represented largely in an implicit and fragmented manner. The study provides one of the first empirically grounded examinations of KM competences in research management and suggests that knowledge management should be understood not merely as an additional competence required by research managers, but rather as a conceptual lens through which many of the profession's core activities can be understood.

What is the wider impact?

The study highlights the need to strengthen KM-related training, professional development, and competence frameworks within research management. Recognising research managers as key actors in knowledge coordination and organisational learning can support more effective knowledge flows, collaboration, and institutional capacity-building. More explicit integration of KM competences into frameworks such as RM Comp may help align professional development with contemporary RM practice and support future professionalisation initiatives.

 

Author Biographies

  • Joanna Höfinghoff, University for Continuing Education Krems

    Joanna Höfinghoff is a Research Manager at the Department for E-Governance and Administration, University for Continuing Education Krems, Austria. Since 2020, she has supported national and European research projects across the full project lifecycle, with expertise in research funding, proposal development, project management, research governance, and research data management. Her professional work and research focus on strengthening institutional research support through knowledge management, capacity building, and the optimisation of research management processes. Joanna is an IPMA Level D certified project manager, a graduate of the EURESTMA European Research and Transfer Management Certificate Programme, and the recipient of the EARMA Emerging RMA Talent Award. This article is based on her MBA thesis on knowledge management competences for research managers in European higher education institutions.

  • Cristina Oliveira, NOVA Information Management School (NOVA IMS), Universidade Nova de Lisboa

    Cristina Oliveira leads research management at the MagIC Research Center, hosted at NOVA Information Management School (NOVA IMS), Universidade NOVA de Lisboa, Portugal. She has more than 15 years of experience as a Research Manager (RM) across different institutional contexts, with expertise spanning research funding advisory, science policy, post-award project management, science communication, and institutional research strategy. Over the past decade, she has supported the development and submission of competitive research proposals while contributing to research capacity building and the professionalisation of research management practices. Cristina has played an active role in strengthening the research management profession both nationally and internationally. She was a board member and contributor to PIC – the Portuguese association for Professionals at the Interface of Science – promoting professional recognition and community building for RMs in Portugal. At the European level, she contributed to the EU-funded foRMAtion and RM Roadmap projects and currently leads the NOVA IMS participation in the CITADELS projects, focused on professional development and capacity building for research managers across Europe, particularly in WIDENING countries. She is also Co-Principal Investigator of RAAAP-3, a global study on Research Administration as a Profession, and a contributing author to The Emerald Handbook of Research Management and Administration Around the World.

References

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Published

12-10-2026

How to Cite

Knowledge Management Competences for Research Managers in European Higher Education: A Mixed-Methods Study and Alignment with RM Comp. (2026). Journal of Research Management and Administration, 5(1), 2026101201. https://doi.org/10.18552/28vj5550